The KOHO Line of Credit is provided by Fora Credit, Inc. (“Fora”). Fora is responsible for underwriting, approving, funding and servicing the KOHO Line of Credit.
A personal KOHO Line of Credit, provided by Fora, is an open-end credit product that allows you to make draws, repay and redraw as needed, from your available credit2. If approved, you can access funds up to a specific credit limit.
Credit limits range from $1,000 to $15,000. If your application is approved, your credit limit will be determined based on creditworthiness criteria.
The annual interest rate for a KOHO Line of Credit, provided by Fora starts as low as 19.9%5. You only pay interest on what you draw, not your entire credit limit. If you have an outstanding balance, you will need to make Minimum Payments to keep your account in good standing. The timing and frequency of your pay dates will depend on your income frequency.
Each Minimum Payment includes:
You will receive a statement of account for each billing cycle which will outline the exact amount of each Minimum Payment and the corresponding due date.
Minimum Payment Examples
To demonstrate what is included in each Minimum Payment on a KOHO Line of Credit, let’s look at examples of a customer with a bi-weekly income frequency (i.e. they get paid every 14 days) who has an outstanding principal balance of $2,000 for two billing cycles.
Example 1: Annual Interest Rate of 34.9%.
| Billing Cycle | Outstanding Principal Balance (start of cycle) | Principal Contribution (A) | Interest (B) | Minimum Payment Due (A+B) | Outstanding Principal Balance (end of cycle) |
|---|---|---|---|---|---|
| 1 | $2,000.00 | $20.00 | $26.77 | $46.77 | $1,980.00 |
| 2 | $1,980.00 | $19.80 | $26.50 | $46.30 | $1,960.20 |
Example 2: Annual Interest Rate of 19.9%
| Billing Cycle | Outstanding Principal Balance (start of cycle) | Principal Contribution (A) | Interest (B) | Minimum Payment Due (A+B) | Outstanding Principal Balance (end of cycle) |
|---|---|---|---|---|---|
| 1 | $2,000.00 | $20.00 | $15.27 | $35.27 | $1,980.00 |
| 2 | $1,980.00 | $19.80 | $15.11 | $34.91 | $1,960.20 |
Disclaimer: In these examples, we assume the customer makes a draw at the start of a billing cycle, only makes Minimum Payments and no additional draws are requested on their Line of Credit. This example is for illustrative and informational purposes only. The actual Minimum Payment(s) due on your personal Line of Credit will depend on your individual account circumstances and activity.
When you make a payment, your payment covers a specific period of time called a Billing Cycle. This is the time between each payment due date. Your due dates will generally align with your income frequency; for example, if you receive income on a bi-weekly basis, your Billing Cycle will be 14 days.
A line of credit is a form of open-end credit that has no fixed duration or term. This means that you can withdraw money from your available credit, up to your approved credit limit.
With an installment loan, you receive a single lump-sum of money up front that is repaid in installments over time.
The KOHO Line of Credit, provided by Fora, is currently offered in Alberta, British Columbia, New Brunswick, Nova Scotia, Ontario, and Saskatchewan.
Customer Care hours are as follows:
Mon – Fri: 8 am – 9 pm (ET)
Sat – Sun: 10 am – 6 pm (ET)
Holiday Hours
10:00 am - 6:00 pm (ET)
Contact methods include:
Phone: 1-855-376-9988
Email: [email protected]
Text Message: 1-855-376-9988
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You must have a KOHO account and reside in an operational province - Alberta, British Columbia, New Brunswick, Nova Scotia, Ontario, or Saskatchewan -in order to apply.
To be eligible for a Line of Credit from Fora, you must (at minimum):
Eligibility for a KOHO Line of Credit will depend on creditworthiness criteria.
An application for a KOHO Line of Credit can only be started from the KOHO app. Check your KOHO app for details.
No, there is no cost to apply for a KOHO Line of Credit.
If you are approved for a KOHO Line of Credit, provided by Fora, a hard inquiry will appear on your credit report indicating that you have a Line of Credit from Fora. If your application is not approved, your credit score will not be impacted4.
No, you do not need to be employed to be eligible for a KOHO Line of Credit. However, you are required to receive income consistently to ensure you can make payments on your Line of Credit.
Yes, you will need an open and active personal bank account to apply for a KOHO Line of Credit. Business bank accounts are not accepted.
Yes - we will need to verify your bank account and income details. This process also ensures that when you request a draw, the funds to into the correct bank account as applicable.
We verify your banking information electronically through a secure online bank verification process that may be done in minutes.
Online bank verification uses a secure portal to allow us to conveniently verify your bank account details and income deposit information online and in real-time. This tool will provide only certain information from your bank in a read-only format. At no time will your online banking login credentials, or any additional security responses, be shared with us by your bank. Currently, Fora uses DecisionLogic and Flinks as online bank verification service providers.
Online bank verification is required to complete your application. Fora uses an online bank verification tool because it's a safe, convenient and quick way to verify your banking information.
The security of your information is important to us. The bank verification process is a safe and secure process which uses 256-bit Advanced Encryption Standard (AES-256). Your username and passwords associated with your online bank are never displayed, viewed or stored.
If your application requires additional information, which we are unable to verify online or over the phone, you may be asked to provide some documentation.
Additional documents that could be requested include, but are not limited to:
Please note that documentation such as pay stubs or bank statements must be less than 30 days old, and renewable documentation such as a driver’s license or other government-issued identification cannot be expired.
If we ask you to provide documents to us, you can upload them securely by following these steps: log into your account, navigate to your Profile, scroll down and click on Upload Document. Next, select the document type and description, then choose the file you wish to upload.
You can upload most images and/or PDF files, up to 5MB in size. If you are required to provide multiple documents, you will need to upload each document individually.
Having trouble uploading your documents? You also have the option to email a copy to us at [email protected].
You will receive an email confirmation if your KOHO Line of Credit has been approved. You may also check your online account for the most up-to-date account information.
The process to receive funds is fast and easy. If your application is approved and you request a draw, your funds will be deposited right into your bank account.
If you’re approved and you request a draw before 12:30 pm ET Monday to Friday, funds will typically be deposited into your bank account the same business day, otherwise funds will be deposited the next business day. Remember, you can request a draw so long as you have available credit by logging into your secure online account3.
Funding cut-off times are subject to change. The date and time funds are made available to you by your bank are subject to your bank’s policies. If you require any assistance or for more information, contact Customer Care at 1-855-376-9988.
Absolutely! You can reapply again in 30 days if you’re initially declined for a KOHO Line of Credit.
Log into your online account, click “Request a Draw” and enter the amount that you would like to draw3. If you are experiencing difficulties accessing your account, contact us during our regular business hours.
You may cancel your KOHO Line of Credit agreement until midnight ET one (1) business day from the date you are approved for a Line of Credit from Fora. To cancel, Contact us.
Note: you must repay any requested draws before your cancellation is complete.
Yes, your account status as well as all payment activity (including payments made on time, missed payments, returned payments, etc.) are reported to TransUnion, one of the major credit bureaus4.
Key features of your online account include:
Access credit when you need it3:
Request a draw through your account and get funds as soon as the same business day.
Make payments online:
Pay down your balance on the go or from the comfort of your own home using most debit or prepaid cards.
Access important information:
Securely view key details like balances, recent transactions, statements and your KOHO Line of Credit agreement.
The credit limit on your KOHO Line of Credit is the maximum limit you are eligible for at the time of approval based on underwriting and creditworthiness checks. Fora reserves the right to reevaluate your creditworthiness, but at this time, you are unable to request a credit limit increase. The KOHO support team can’t grant higher credit limits.
You will be issued a statement of account outlining your Minimum Payment and your Payment Due Date. If you have provided a Pre-Authorized Debit Authorization, your Minimum Payments will be automatically debited from your bank account.
You may also make payments with a debit or prepaid card by logging into your secure online account.
How much you repay will depend on the activity on your account. For each billing cycle where you have an outstanding balance, you will have to make a Minimum Payment. Each Minimum Payment will include interest and a mandatory contribution towards your principal balance.
You will be sent an email when your statement is available in your online account. The statement will be issued at least 14 days prior to your applicable due date. Previous statements are also available online.
Since a KOHO Line of Credit is an open-end product, you are only required to make Minimum Payments if you have an outstanding balance. However, you can make payments in addition to your Minimum Payments or pay off your balance in full at any time. Additional payments can reduce your principal balance faster resulting in less interest being charged over time.
Yes, you can pay more than the Minimum Payment amount and make extra payments on your Line of Credit. There are no penalties for making extra payments. In fact, it will help reduce your principal balance and decrease your interest over time, saving you more money in the long run.
These frequently asked questions and answers are intended to help you determine whether the Fora Payment Protection Plan will meet your needs. These FAQs apply to customers who reside in the following provinces where the Fora Payment Protection Plan is available: Alberta, British Columbia, Nova Scotia, Ontario and Saskatchewan. For more information, you may view the Certificate of Insurance at https://transglobalinsurance.ca/insurance/other/ or click here.
The Fora Payment Protection Plan is a comprehensive optional insurance plan available to KOHO Line of Credit account holders who have requested the coverage, agreed to pay the premium, and continue to pay premiums on a timely basis. Coverage is underwritten by Trans Global Insurance company and Trans Global Life Insurance Company.
If you are eligible, the Fora Payment Protection Plan provides the following coverages:
*The Critical Illness benefit will be paid only once. When You are simultaneously disabled, involuntarily unemployed or involuntarily unemployed as a self-employed individual, you are entitled to benefits only under one coverage.
**Before the age of 65 (71 in B.C.), the Fora Payment Protection Plan does not require that death arise from accidental circumstances. Beginning from age 65 (71 in B.C.) and thereafter, the Fora Payment Protection Plan only provides coverage if death arises from accidental circumstances and death must occur within 90 days of the accident.
The Life and Dismemberment and Critical Illness coverages are available to the primary Borrower and their Spouse in all provinces except Quebec.
Your Premium Charge is determined by applying a monthly Premium Rate of $1.50 per $100 (or part thereof) to your Outstanding Principal Balance throughout each billing cycle (plus applicable taxes)*. In practice, this means the premium you are charged each billing cycle is the amount determined by adding the sum of the daily premiums during the billing cycle. Daily premiums are calculated by multiplying (i) the monthly rate converted to a Daily Premium Rate (“DPR”), by (ii) the End-of-Day Outstanding Principal Balance (“EoD – OPB”) of your Line of Credit. The Premium Charge will vary depending on the number of days in the billing cycle and the daily outstanding principal balance on your Line of Credit during the billing cycle.
*No premium is charged on any portion of your end-of-day outstanding principal balance that exceeds $15,000. Premium payment is waived when your premium charge at the end of the billing cycle is less than $2.
EXAMPLE:
John is a KOHO Line of Credit holder who was insured for ten (10) days during his billing cycle. The table below shows John’s EoD - OPB during the 10 days he was insured and how much insurance premium John will pay for the period insured.
| DoBC | EoD - OPB | # of Days | Daily Premium Rate (DPR) ($1.50/$100) x 12/365 |
Premiums (EoD -OPB) x (# of Days) x DPR |
| 1 | $600.00 | 1 | 0.00049 | $0.30 |
| 2 | $600.00 | 1 | 0.00049 | $0.30 |
| 3 | $400.00 | 1 | 0.00049 | $0.20 |
| 4 | $400.00 | 1 | 0.00049 | $0.20 |
| 5 | $700.00 | 1 | 0.00049 | $0.35 |
| 6 | $700.00 | 1 | 0.00049 | $0.35 |
| 7 | $700.00 | 1 | 0.00049 | $0.35 |
| 8 | $700.00 | 1 | 0.00049 | $0.35 |
| 9 | $700.00 | 1 | 0.00049 | $0.35 |
| 10 | $700.00 | 1 | 0.00049 | $0.35 |
| Premium Charge for Billing Cycle (plus applicable taxes) | $3.09 | |||
DoBC: Day of Billing Cycle
General exclusions from the coverage include:
For more information on coverage specific exclusions and conditions of coverage, please see a sample copy of the certificate of insurance at https://transglobalinsurance.ca/insurance/other/ or click here.
The effective date of the Fora Payment Protection Plan is the date that Trans Global Insurance Company and Trans Global Life Insurance Company receives your application for insurance.
On the sooner of
However, the insurance ends for all insured people in the event of death. See the Certificate of Insurance at https://transglobalinsurance.ca/insurance/other/ or click here for more details.
The Fora Payment Protection Plan is optional, and you can cancel it at any time. If you cancel within the first 30 days, the premiums you paid will be refunded to you. If you cancel any time after 30 days, you will not be entitled to any refund of premiums charged.
The Fora Payment Protection Plan is designed to complement any existing protection by providing coverage in addition to any other coverage you may have.
To make a claim, follow these steps to contact Trans Global Insurance:
To make a complaint, follow these steps:
If you have any questions about this insurance coverage, contact Trans Global Insurance at 1-844-930-6022 or by email at [email protected]. You may also contact a licensed insurance agent should you wish to seek specific insurance advice.